Privacy Statement
 PRIVACY POLICY – Effective 21st December 2002
Waterman’s The Finest in Property Management respects your right to privacy.
We are bound by the National Privacy Principles contained in the Privacy Amendment
(Private Sector) Act 2000. Those Principles regulate how we collect, store,
use and disclose personal information about you and other individuals. This
policy is effective from 21st December 2002.
Collection, Use and Disclosure
In our agency business, we collect, hold, use, and disclose to third parties,
personal information for a number of reasons: to carry out appointments as property
managers for rental property owners, which includes processing tenancy applications
and managing tenancy relationships and the tenanted property; to promote and
market our services and the products and services of third parties (we will
only use your personal information for this purpose and will not disclose it
to third parties); to provide information on and promote properties for rent
to the market and other incentives available to Applicants and Clients, to reply
to enquiries and information requests made by individuals, for internal business
processes such as market research and billing; and where required by law.
We collect personal information about individuals from the individuals themselves
– through application forms, appointment forms, agreements, correspondence
including email, our website and through verbal communications; from third parties
– (including from other agents, fro operators of tenancy reference databases
and other publicly available databases and from referees) in the course of verifying
and evaluating tenancy applications and managing tenancy arrangements, and in
carrying out agency services for a client, including through property searches.
Security of Information
We will take all reasonable steps to ensure that the personal information we
hold about you is not subject to loss, misuse or unauthorized access or alteration.
We will also take reasonable steps to destroy or permanently de-identify information
if it is no longer required.
Access to Personal Information
If you would like to access or correct any personal information which we hold
about you, please do not hesitate to contact us. Please note that a charge may
apply to cover all reasonable costs that we may incur in providing you with
access to your personal information.
We will take all reasonable steps to correct any information which you show
to be inaccurate, incomplete or out-of-date.
Contact
If you have any requests, queries or comments which you would like to make,
please do not hesitate to contact us on:
email: info@watermansproperty.com.au or see office details on contact us page
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